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Frequently asked questions about kite and wingfoil lessons.
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Should I join the CLUB NORTH whatsapp group?Joining our WhatsApp group is essential to stay updated on: Last-minute lesson availability in the coming days Open lesson slots due to cancellations Last-minute lesson cancellations due to weather conditions. This ensures you don’t make an unnecessary trip to Zeebrugge. KITE WHATSAPP GROUP WING WHATSAPP GROUP
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What happens after you book a lesson?As soon as you book, your spot is added to our online calendar, where you can easily check our availability and schedule your lessons at a time that suits you. After scheduling, you’ll receive an email with all the details you need to get ready for your session. Need to make changes? You can reschedule your lesson up to 48 hours in advance.
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Do I have to pay in advance?Yes, payment is required in advance when booking your lesson. This policy helps us minimize no-shows and ensures a smooth scheduling process for everyone. We accept the following payment methods: Payconic, Bancontact, and credit cards. I f you need an invoice, feel free to request one by contacting us at nico@clubnorth.be.
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When will I be notified if my lesson is confirmed?We review the latest weather updates around 20:00 each evening to determine if your lesson can proceed the next day. You will receive a confirmation email with the final decision between 20:00u and 22:00u Our assessment considers factors such as wind speed, wind direction, rainfall, and other conditions that may affect safety. While we aim to run all lessons as scheduled, quality of our lessons and safety is our top priority. If a lesson needs to be canceled, the reason will be included in the email, and you can easily reschedule through your account. Joining our WhatsApp group is essential for staying informed about any changes or unexpected weather updates. This ensures clear and real-time communication while helping to avoid unnecessary travel.
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When are we able to offer lessons?We can only give kite lessons when there is sufficient wind and it’s coming from the right direction. For kitesurfing lessons, the wind must be between SW and NE, except for NW (direct onshore, which is not suitable). Required Wind Conditions: ✅ Minimum wind: 12 knots (4 Bft) ✅ Maximum wind: 25 knots (6-7 Bft) Wingfoiling lessons take place at Hotel Polderwind Zuienkerke and we need different conditions for each lesson: lesson 1- Wing handling: 12 knots averge or more. Direction S, SW, W, WNW. lesson 2- Learn to foil: no restrictions. lesson 3-Wingfoil: 15 knots averge or more. Direction S, SW, W, WNW. Other wind directions are not possible because the hotel and trees are blocking the wind. Check out Icarus Surfclub Meteo & Webcam or Meteo Zeebrugge for the latest weather updates.
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Where can I see the wind forecasts?We strongly recommend using Windguru to check wind conditions, as it is one of the most established and reliable weather forecasting platforms. For accurate predictions, we use: WG model – for a long-term outlook on windy days WRF 9 model – for short-term forecasts AROME 1.3 model – for detailed forecasts for today and tomorrow https://www.windguru.cz/48332 In addition, we also compare Windguru’s predictions with Windfinder to cross-check conditions. We use: normal forecast for long term view on windy days superforecast for short term forecasts Be sure to familiarize yourself with these tools to read important information like wind speed, gusts, wind direction, temperature, cloud cover, precipitation, and changes throughout the day. Proper preparation ensures you’re ready for your lesson!
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How do I schedule my lessons?Booking your lessons is simple and can be done entirely online. After scheduling your first lesson, you'll receive a confirmation email along with login details for your account. From there, you can access the calendar and book your remaining lessons at your convenience. You don’t have to book all four lessons in a row, you’re free to space them out. We recommend booking no more than one lesson per day. Learning kitesurfing or wingfoiling involves a lot of information, and taking in too much at once can be mentally demanding. Spacing out your lessons allows for better retention and a more effective learning experience. If you encounter any issues with the system, don't hesitate to send us an email to school@clubnorth.be
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What happens if my lesson is cancelled?The evening before your scheduled kiteboarding / wingfoiling lesson, you will receive an email between 20:00 and 22:00 with a final confirmation on whether the lesson will proceed the next day. If the lesson is cancelled due to weather conditions, you’ll have the opportunity to reschedule it for a later date. Lessons are valid for two years from the date of booking and are non-refundable.
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I want to book a lesson, but I can’t. What should I do?If all instructors are fully booked, scheduling a lesson on your preferred day may not be possible. However, keep an eye on our WhatsApp group, as last-minute spots may become available. Please note that we do not process individual availability requests. All updates on open slots or schedule changes will be shared exclusively in the WhatsApp group, so be sure to stay tuned!
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Can I book a lesson during weekends?You can book a lesson any day of the week, including weekends! Our instructors are available 7 days a week, ensuring you get the best conditions for your kitesurfing or wingfoiling lesson. For more details on the ideal conditions, see the information above.
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Can I book a DUO course if I'm alone?A Duo course requires two participants. If you are booking alone, please select a Private course instead. Duo courses cannot be booked for a single person. If you’d like to join a Duo course but don’t have a partner, consider finding a friend to sign up with you 😉
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How do I cancel my lesson?When you book a lesson, you can cancel it up to 24 hours before the scheduled start by phone. Call CLUB NORTH : 050/54.76.59 In that case, the lesson will be credited back to your account, allowing you to reschedule it at a time of your choice. On the day of your lesson, cancellations are no longer possible, and your booking will remain fixed and will not be refunded!
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What should I bring?Please bring: Swimwear Shower essentials Sunscreen Sunglasses (recommended for your first kite lesson) We provide everything else you need, including a wetsuit, harness, helmet, and lycra, all included in the price. If you have your own wetsuit or harness, you are welcome to use them during your lesson.
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Where do I check in for the lesson?For kite lessons at CLUB NORTH Zeebrugge : head to the entrance of the experience center. If you don’t see anyone immediately, feel free to ask for assistance at the bar. For wing lessons taking place at Hotel Polderwind: we meet at the "artificial beach". The instructor will easily find you there.
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Will my lesson start if it rains?We do not start lessons if it’s raining, as this can affect safety because of unstable gusty wind conditions. However, if the lesson has already begun and it starts to rain, we will assess the situation based on the wind conditions. Your safety and comfort are always our top priorities.
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What time do I need to be present?Please ensure you are on time for your lesson, as it will start promptly at the scheduled time. Arriving late will result in the lost time being deducted from your lesson, so plan ahead and consider potential traffic, especially during the busy summer months. If you arrive early, you can always enjoy a drink or snack at our sports bar while you wait. Being punctual helps us stick to the schedule and ensures a smooth experience for everyone! Sometimes, delays occur due to unexpected changes in weather conditions. Most often when the wind arrives later than expected for the first lesson. We appreciate your understanding and apologize in advance if this happens.
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At what age can I start kitesurfing lessons?At our surf school, we proudly run the only professional kids’ kitesurfing school in Belgium, complete with specially adapted equipment. Kitesurfing: Children can start learning from the age of 9, but this is not a strict rule. Feel free to visit us with your child, and together we’ll discuss the options, considering factors like maturity and weight. For younger learners (under 15 years old), we always recommend private lessons to ensure they receive personalized attention and tailored guidance. From the age of 15, you’ll join the adult lessons instead. Wingfoiling: Wingfoiling lessons are available from 10 years old, exclusively as private lessons with specially adapted equipment to ensure a safe and enjoyable experience. Safety is our priority, and we ensure every student has the best learning experience. Fun fact: our oldest student was 72 years old, proving watersports are for all ages!
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What’s the next step after the lessons?Finished your lessons? At Club North, we offer several options to help you stay on the water and keep improving: 1. Become a club member As a member, you get access to our facilities, changing rooms, and much more which you can find on the member page. 2. Rent top-quality gear : FREE FIRST RENTAL SESSION!! Don’t have your own equipment yet? No worries. Members can rent premium gear at great rates. Perfect for continuing your practice without the upfront investment. check : www.rent.clubnorthzeebrugge.be 3. Advanced lessons & coaching Want to fine-tune your skills or learn new tricks? Our experienced coaches are available for private or group sessions. check : https://www.clubnorthzeebrugge.be/kiteles Welcome to the Club. The adventure is just getting started!
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I want to rent equipment instead of buying, where can I do this?At Club North Experience Center, we make it easy to get on the water with top-quality rental gear from North, Mystic, and Foil Drive. Whether you’re into kitesurfing, wingfoiling, or e-foiling, we’ve got the latest equipment ready for you. Book your gear online : https://rent.clubnorth.be/ Not sure what you need? Our experts will help you select the perfect setup for your skill level and conditions. Questions? ask nico@clubnorth.be 🔹 Premium gear from top brands 🔹 Expert guidance for the best experience 🔹 Flexible rental options No gear? No problem! Rent, ride, and enjoy your session.
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I want to buy equipment, where can I do this?Looking for top-quality kitesurfing, wingfoiling, or e-foiling gear? We’ve got you covered! At Club North Experience Center, you can buy North, Mystic, and Foil Drive gear through our online store and pick it up at our center. Need expert advice? Our team is here to help you find the perfect setup, tailored to your style and skills. Whether you're upgrading your gear or getting started, we make sure you hit the water with confidence. 🔹 Shop online – Pick up in-store 🔹 Expert advice on-site 🔹 The best brands, all in one place https://shop.clubnorth.be/ Questions? Ask us : nico@clubnorth.be
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Can I cancel my course and request a refund?Refunds are not possible. If a lesson is canceled due to bad conditions, it will be credited back to your account, allowing you to reschedule at a time of your choice. Your course is valid for two years from the booking date, ( most schools: 1 year! ) giving you plenty of time to find four suitable days for your lessons 😉
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